Refund policy

Return & Refund Policy

At Terra & Chloe, we take pride in offering thoughtfully curated, high-quality products. Due to the nature of our plant-based treats, home fragrances, and personal care products, all sales are final.

Damaged or Defective Items

Your satisfaction is important to us. If your order arrives damaged or defective, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will gladly review the issue and arrange a replacement or refund when appropriate.

Returns & Exchanges

Due to the nature of our products, we are unable to accommodate returns or exchanges, except for items that arrive damaged or defective or as otherwise required by law. We appreciate your understanding and thank you for choosing Terra & Chloe.